Dominique Couillaud is a front-of-house management consultant specialising in optimising F&B operations for hotels and restaurants. Having worked with iconic brands like Hyatt, COYA, Blakes Hotel, and The Laslett, Dominique blends operational expertise, creative vision, and strategic insight to drive exceptional guest experiences and commercial success.
Michael Butler brings over two decades of global hospitality leadership to his consultancy work, drawing on experience with brands such as Hyatt, SSP, and Morgans Hotel Group. Based in the UAE, he leads Captivate Consultants with a focus on F&B profitability, sustainable operations, and strategic repositioning for hotel groups across Asia, the Middle East, and Europe.
Khaled Rachedi specialises in kitchen optimisation, menu development, and strategic planning for F&B operations.
With a deep understanding of culinary workflows and centric menu design, Khaled helps restaurants and hospitality businesses streamline operations, enhance efficiency, and create menus that resonate with the concept and target guest.