Last Updated: December 9, 2025
Captivate Hospitality Consulting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website captivatehospitality.ae and use our services.
We may collect personal information that you voluntarily provide to us when you:
• Submit an enquiry through our contact forms
• Request consultancy services or product information
• Book appointments through our scheduling system
This information may include: full name, email address, phone number, company name, job title, location, and professional experience.
When you visit our website, we automatically collect certain information about your device, including:
• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookie data (see our Cookie Policy below)
We use the information we collect for the following purposes:
• To respond to your enquiries and provide requested services
• To send marketing communications and service updates (with your consent)
• To improve our website functionality and user experience
• To analyze website usage and generate insights
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure website security
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Provide personalized content
You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers:
• With trusted third-party service providers who assist in website operations, cloud storage, and communications
Legal Requirements:
• When required by law or to protect our legal rights
Business Transfers:
• In connection with any merger, sale, or acquisition of our business
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
• Secure cloud storage for uploaded documents
• Encrypted data transmission (HTTPS/SSL)
• Access controls and authentication systems
• Regular security assessments and updates
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Under applicable data protection laws, you have the following rights:
Access:
• Request a copy of the personal information we hold about you
Correction:
• Request correction of inaccurate or incomplete information
Deletion:
• Request deletion of your personal information (subject to legal obligations)
Objection:
• Object to processing of your information for certain purposes
Portability:
• Request transfer of your information to another service provider
Withdrawal of Consent:
• Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the information provided below.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.
Captivate Hospitality Consulting
Email: [email protected]
Phone: +971 55 113 0622
Website: captivatehospitality.ae