Last Updated: December 9, 2025
Welcome to Captivate Hospitality Consulting ("Captivate Hospitality", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website captivatehospitality.ae and the services we provide. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
"Website" refers to captivatehospitality.ae and all its pages and subdomains. "Services" refers to all consultancy and advisory offerings provided by Captivate Hospitality. "User", "you", or "your" refers to any individual or entity using our website or services. "Content" refers to all text, images, documents, and other materials on our website.
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Use automated systems to scrape or collect data from our website
• Submit false, misleading, or fraudulent information
• Interfere with the proper functioning of our website
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Our consultancy services are provided subject to the terms of individual service agreements. All consultancy engagements require a signed contract outlining scope, deliverables, timelines, and fees.
Product enquiries submitted through our website are preliminary expressions of interest. Actual engagements are subject to availability, pricing confirmation, and separate agreements.
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Captivate Hospitality or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content from our website without our express written permission.
By submitting content to our website (such as enquiries or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purposes of providing our services.
Our website may contain links to third-party websites and services. We are not responsible for the content, privacy practices, or terms of service of these external sites. Your use of third-party services is at your own risk.
Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:
• Warranties of merchantability or fitness for a particular purpose
• Warranties that our website will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of content
We do not guarantee specific results from our consultancy services.
To the maximum extent permitted by law, Captivate Hospitality shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from use or inability to use our website or services
• Damages resulting from reliance on information provided on our website
Our total liability for any claims arising from your use of our website or services shall not exceed the amount paid by you (if any) for accessing our services in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Captivate Hospitality, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our website or services, your violation of these Terms, or your violation of any rights of another party.
We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including violation of these Terms or fraudulent activity.
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Captivate Hospitality regarding your use of our website and services.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Captivate Hospitality Consulting
Email: [email protected]
Phone: +971 55 113 0622
Website: captivatehospitality.ae