Privacy Policy

Last updated: January 2025

Captivate (“we”, “us”, “our”) is committed to protecting the privacy of everyone who contacts us or uses this website. This policy explains what information we collect, why we collect it, and the choices you have.

Information we collect

• Contact information you provide directly — such as your name, email address, company and any details included in an enquiry.
• Usage information — basic, aggregated analytics about how the website is used, to help us improve it.

Figures entered into our online calculators are processed in your browser to produce a result. We do not require or store the numbers you enter.

How we use your information

• To respond to your enquiries and provide the services you request.
• To manage our engagements and communicate with clients and prospective clients.
• To maintain, improve and secure our website.

Legal basis

We process personal data where it is necessary to respond to your request, to perform a contract with you, to comply with a legal obligation, or on the basis of our legitimate interest in operating and promoting our consultancy — balanced against your rights.

Sharing your information

We do not sell personal data. We may share information with trusted service providers who help us operate our business (for example, email or hosting providers), under appropriate confidentiality obligations, and where required by law.

Data retention

We keep personal data only for as long as necessary for the purposes described above, or as required to meet legal and accounting obligations.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

Cookies

This website uses only the cookies necessary for it to function and, where enabled, basic analytics. You can control cookies through your browser settings.

Contact

For any privacy question or request, use our contact form.